Social Business – the larger market for social finance and social impact
Next month I’ll be making my annual homage south to the ‘Good Deals’ conference in London to immerse myself in all things ‘Social Finance’ (www.good-dealsuk.com ) No doubt there will be a host of new investment vehicles to discover, angel investors to meet and a plethora of organisations looking for exciting investible propositions.
And when I arrive in the throbbing metropolis that is the epicentre for this rapidly developing industry, I’ll be asking one question; ‘When are you going to deal with the elephant in the room and redefine the market for social finance?
The brave new world of Social Finance shouldn’t be confined to expanding social enterprises or transforming charities; the market it simply isn’t big enough. It has to be about a much broader Social Business marketplace defined by an organisations’ ability to make a difference in society and not their legal persuasion.
Organisations and individuals looking to ‘Invest for Impact’ in the Social Business marketplace need to understand that there’s much to be done in terms of helping to shape, develop and widen access to social finance. We need better routes to market through Universities, LEPS and players such as the Chambers and the Federation of Small Businesses. We need well developed brokerage facilities, better physical access arrangements and much wider appreciation that at time when banks are loathe to part with their money, social finance can be conduit to growth, jobs and social impact.
Some would argue that it’s’ easier to socialise the private sector than it is to commercialise the third sector.
Whether you believe that or not, the two markets are not mutually exclusive and social finance needs to expand its horizons and seize the moment. Seldom can there have been a better time to provide finance to businesses that are willing to embed social and/or environmental impact in their operations. We simply need to provide a much greater awareness of the opportunity and the means to help investees articulate the difference they can make in people’s lives.
Celebrating the Good Deals Conference
To celebrate the Good Deals Conference, SEEM are offering a FREE tailored support opportunity for any organisation or individual that is intent on delivering social and/or environmental impact and want to access Social Finance to gear up their operations. To understand more about social finance and how to access it call 0115 900 3299 before 31st October.
Roger H. Moors
Roger Moors is CEO of SEEM (Supporting Social Business) based in Nottingham. With a background in banking, Roger and SEEM broker social finance across the East Midlands and currently hold contracts with a number of intermediaries and funders including the Key Fund and Social Incubator North.
Share SocEntEastMids with your colleagues today...
We strive for a fairer world, with a more balanced wealth and reward distribution, coupled to a stronger feeling of community response and renewal from the econo-political systems that govern our lives.
This life is a complex and often contradictory experience, with cognitive dissonance – the ability to hold two competing and conflicting beliefs at the same time, particularly evident in our view of economics, trade and banking.
We accept outrageous levels of pay and reward for the minority as a way of perpetuating the systems and processes which provide the rewards for the few. Or do we? Is it rather that we co-operate with a dissonant system of reward and effort in order to preserve our own interests, whilst still feeling uncomfortable about the less well off, the least effective and the disenfranchised communities across the globe?
From the individual view point this might appear rational. From the viewpoint of mainstream commercial and financial mega-corporations this might appear rational. But is there another paradigm emerging in modern economic structures that will gradually change the foci of these denizens of the corporate depths?
SEEM’s meta-view when looking at the financial and social landscape is well stated on our main website…
We think there is another way of doing business that takes a more balanced and blended approach to profits, people and the planet…
This article argues that the new model emerging, which others have called Community Economics and which we have explored in individual elemental form in recent Mining the SEEM journal posts, is a critical driver of perhaps monumental change in the financial world.
Arguably, as powerful a shape shifter as the emergence ofManchester Liberalism in the nineteenth century, or the infamousQuants of the late twentieth century.
Ben Hughes, recently writing for the Community Development Finance Association (CDFA), highlighted the work done by the CDFA and the Community Development Foundation (CDF) in mapping a new Community Economics (CE) framework for the UK. His article also nicely defined the CE concept in the context of this article…
Community Economics is a model that harnesses the skills, knowledge and capability present in all communities; it has the potential to bridge the gap between rich and poor that current, free market economics create, and that we know is failing an increasing percentage of the population denied access to the finance needed to create jobs, opportunity and capability.
The CDFA work goes on to detail some significant structural changes that are under way or which are needed.
Recognising that the local supply chain and enterprise drivers are the bedrock of durable economic change and effectiveness. Community finance, social business and patient capital investors are key lenses through which to view this focal change.
Work towards the establishment of Community Banks, in which CDFIs, credit unions and social investment finance intermediaries play a pivotal role. Importantly, the CDFA stress, oversight and regulation will be driven by the FCA.
(Not a trace of irony here though. We would argue that the constituent players in a Community Bank infrastructure, wholly committed to ethical business, social value and community outcome would truly need only ‘light touch’ regulation, unlike the historic performance of their mainstream predecessors).
Make double and triple bottom line accounting and accountability the norm, not the exception.
Banks are going to release their spatial lending data. Use it to plug gaps in the community ‘capital deserts’ so identified. Exact a Community Investment levy of 25% on bank profits and ensure that investment in areas of high social need becomes a priority.
Develop a nationally recognised score card for banks, tilted towards their social investment performance.
(But couple this to a national advertising and media campaign to make communities both aware of its significance, but also make its value part of the social norm and conceptual thinking for bank mainstream customers…and bankers, we would argue).
Ben Hughes argues that much of this structural development is already extant, which if properly capitalised and managed could transform the CDFI landscape.
To summarise to this point. There is arguably a philosophical change in the economic, enterprise and banking landscape. This is, by the above analysis, realised in two ways.
First, the naked, free market capitalism of the nineteenth century has now been subject to a prolonged critique, which over time has seen the emergence of Social Finance organisations with powerful ethical and community drivers and, most importantly, the emergence of a new form of investment and investor, responding to the community critique.
Second, the complete disconnect between banking, investment and communities has itself been under attack. The activities of the Quants, essentially gambling with others money, the loss of which only realised inflows of more public money, is itself discredited.
The Social Finance movement, the concept of Community Banks et al, are all about re-aligning capital, markets and communities. Where the economic activity takes place and what the human effect will be really matter. In a system where machine trading with capital takes place, this local impact is totally irrelevant, whilst at the same time being the most transformative outcome to be expected, we would argue. (Cognitive dissonance at play…).
There is a third change in the twenty first century which is intimately aligned to the two structural tensions detailed above. It is also connected to the delivery of the Community Economics model. Without a delivery ‘vehicle’, the practical application of theory, then concepts remain just that. Interesting, but none the less, useless as a mechanism to increase human capital and self reliance.
The last part of this article delineates this third conceptual change and stresses the importance of its emergence to social finance. The arrival of the Social Entrepreneur.
Elizabeth Chell, in her book The Entrepreneurial Personality – a social construction, charts the emergence of the entrepreneur from the start of the Industrial Revolution and the claim and counter-claim of mainstream economic theory over the centuries.
Chell cites the contribution to economic theory of the economist Israel Kirzner (born 1930) a member of the Austrian economic school. For Kirzner the entrepreneur is critical to the market. He or she is always alert to ‘profit opportunities’. Kirzner, in his theory of the entrepreneur is also aware of the importance of ‘vision’. Seeing an opportunity extant in front of you is one thing, imagining the effect of the opportunity after investment and development is, Kirchner argues, a completely different skill set.
Kirzner’s concepts build upon the theories of Joseph Schumpeter (1883 – 1950). For Schumpeter the entrepreneur’s role is to ‘…disturb the economic status quo through innovations’. Arguably, Schumpeter was conceptualising about entrepreneurs still deeply embedded in mainstream economic activity. Profit and return on investment for the welfare of the few.
Chell goes on to examine the work of sociologist Anthony Giddens (b.1938) and the Evolutionary Economist Ulrich Witt (b.1946) – exploring the argument around structure and agency and how the entrepreneur fits a contemporary economic model. Giddens argues that the structure and a means of delivery adopted by the entrepreneur depend on the social norms of his or her day. Witt argues that creation of enterprise by an individual depends upon imagination, force of argument and a conceptual belief by others.
It is in this evolved and evolving complex socio-economic structure that the social entrepreneur inhabits in the twenty first century. To return to Kirzner. He has a dictum ‘…the entrepreneurial function is to notice what people have overlooked’. Nothing could be truer with regard to the final player in our own argument.
Creating a World Without Poverty – Social Business and the Future of Capitalism is a book by Muhammad Yunus (b.1940). In it Yunus argues that ‘...unfettered markets in their current form are not meant to solve social problems and instead may actually exacerbate poverty, disease, pollution, corruption, crime and inequality’.
Whilst recognising the important contribution made by large charities to resolve some of these issues, Yunus argues that the solution, a permanent solution to them, does not lie in the hands of charitable endeavour. In third sector settings demand always outstrips supply.
Yunus also argues that Corporate Social Responsibility (CSR) is a good thing. However, the unscrupulous capitalist can still turn CSR to profit by adopting the word, but not the spirit, of a belief in social action and outcome, he argues.
He proffers a solution, a hybrid if you will, which combines the key concepts of a profit maximising business (PMB) with the passionate commitment of the social entrepreneur. For Yunus the Social Entrepreneur is driven by egalitarian, social and ethical drivers – to achieve community change by using the PMB processes for social ends.
A social business, her argues, which donates surpluses to useful charitable ends is to be welcomed, but for Yunus it is the Social Entrepreneur, using technology, new investment models and innovative conceptual thinking that will sustain the social business model.
We would liken it to something we might call the SEEM ‘Knowing Watchmaker paradigm’. I need a watch which is accurate, reliable, fully functioning and comfortable to wear. I need it to get to my next social business meeting on time…but it does not have to be a Faberge timepiece!
Deploying our Knowing Watchmaker paradigm as a metaphor for business structure, it is interesting in all this debate about structural change, social business and community outcome, the old Left, rearguard arguments of the destruction of capitalism and levelling all have completely disappeared. They have been replaced by observation, data and philosophical change that put community and charismatic social leadership to the fore.
Our Knowing Watchmaker can, in an imperfect global economy, as a social entrepreneur still recognise an opportunity to sell his masterful timepieces at a ‘luxury’ rate. In this imperfect world there will continue to be individuals or corporations who wish to spend their surpluses on luxury items.
This neither diminishes capitalism, nor does it redact his technical expertise, long in the acquiring – but where our Knowing Watchmaker differs is that his or her hypothetical workshop is a social business, (…created with professional support from SEEM of course), where the profits are certainly deployed to restock and energise the business with R & D, but the majority surplus is dedicated to the community that both makes up his or her workforce or from which they and their families emerge.
This is still the market at play, striving for equilibrium, but where the failing ‘invisible hand‘ of Adam Smith has become the contemporary guiding hand of social conscience.
If we are rapidly approaching a new Giddens/Witt economic nodality, which we would argue is evident, then having Knowing Watchmakers in the economy is both vital and their proliferation evidence that we have reached a tipping point with capitalism.
In a key section in his book (Where will social business come from?) Yunus extols the energy of youth as being a key motivator in extending the social business franchise across the globe….
…young people fresh out of college or business school may choose to launch social businesses rather than traditional PMBs, motivated by the idealism of youth and the excitement of having an opportunity to change the world.
We couldn’t agree more. If you know a budding social entrepreneur help them verbalise and form their delivery – invest in them. Their time has come. Long live the Knowing Watchmaker…
The SEEM Team – working with interesting ideas.
Useful reading:
Elizabeth Chell, The Entrepreneurial Personality – A Social Construction: publ. Routledge, 2008
Muhammad Yunus, Creating a World Without Poverty – Social Business and the Future of Capitalism: publ. Public Affairs, 2007
The Social Impact Bond is a topical, a la mode form of payment by results (PbR) device, to enable social organisations to deliver services in the public sector.
This short article draws on detail a paper by the Charities Aid Foundation (CAF), Funding Good Outcomes, from the Autumn of 2012 and from a more recent article by Caroline Fiennes, in an issue of Philanthropy Impact Magazine, What the First Social Impact Bond Won’t Tell Us.
The CAF paper makes a good case for PbR, and how with support the social sector can engage with commissioning bodies and, with its focus on outcomes, use the sector’s sensibility and sensitivity to change in a community of interest to achieve potentially profound results.
PbR based on outcomes presents a real opportunity for not for profit organisations to win public service delivery contracts. As the focus is shifted away from the exact nature of the service towards the outcomes produced, there is more room for innovation and greater freedom for not for profits to demonstrate effectiveness in their approach.
The CAF paper looks at several examples of new, or newish, PbR programmes, from The Work Programme, The Youth Contract and the Peterborough Pilot. The paper does recognise the singular and distinctive flaw in some PbR provision for the social sector. Risk, and the inherent pressure of working capital needs as the service is rolled out to accommodate the strictures of the commissioned work.
CAF cite examples where PbR has driven sector players to extinction as a result of this pressure. They call upon the social finance sector to look at alternative methods of capital deployment to accommodate these new service delivery models.
They cite the need for Social Finance to lend to PbR contractors, in order to help sustain the emerging contract.
They call for options which see the commissioning body contracting with the Social Finance intermediary – with the Social Investment Financial Intermediary (SIFI) mitigating risk by calling upon a spread of external social investors to support the contract delivery.
Thay call for SIFI’s to act as underwriters of the contract, providing payment guarantees to well monitored and managed programmes of work. The interesting example they use is the Goldman Sachs model, where a $10 million dollar Social Impact Bond was funded to transform outcomes at Rikers Island Prison in New York.
So, even within the development of new Social Finance modalities, there is the opportunity to be subtle and agile in approaches to contract structure, whatever the scale of the investment, this author would argue.
In the article by Caroline Fiennes, What the First Social Impact Bond Won’t Tell Us, the author looks at the prison system too. This time in Peterborough in the UK.
Fiennes presents an argument, that even with elaborate arrangements in place and the agreement to deliver, the analysis of performance to assess the PbR outcomes can still be a flawed and inherently mis-leading process.
The Peterborough Pilot formal agreement sets out processes to repay investors when the agreed outcomes are reached. So far so good. However, Fiennes argues that assessing the level of re-offending by a target group of prisoners, which the contract uses to trigger repayments, is essentially based on flawed statistical assumptions.
The control group in Peterborough and the individuals receiving the ‘treatment’ are correlated by using a system called Propensity Score Matching. In this case the PSM is of a particularly elaborate kind. Using ten ‘control’ prisoners for each ‘treatment’ prisoner.
Fiennes argues that this methodology…
only ever looks at indicators which are observable, such as age, background and criminal history. Yet is often unobservable factors – such as attitude or resilience – that drive behaviour.
Secondly, the data used is stored on the Police National Computer, which itself is of a very basic nature…where it cannot distinguish whether somebody had problems or a history of heroin use, which obviously would influence their behaviour and the care they need.
The Fiennes paper also argues that it is going to be difficult, even with a ‘successful’ contract outcome, to assess the comparative strengths of the Bond programme, when set against, for example, the good an enlightened and responsive prison governor might achieve, even without the Bond.
Professor Sheila Bird of Cambridge University opines that all of these problems could have been averted, if the the first Social Investment Bond in the UK had been tested against a known intervention with a conventional funding mechanism.
So even having succumbed to the lure of the new, there is much complex reflection needed to justify these new finance tools and to successfully measure their outcomes appropriately.
This does not, we would argue, negate their importance or cease to offer SIFI’s and commissioning bodies examples of financing social outcome, even in areas and communities where the scale of investment and the outcome expected is of more modest proportions.
This is a new venture for us, as part of our changes this year. Our journal is intended to be a collaboration, a place that you can feature your successes, thoughts and latest updates from the world of social business and community enterprise.
Each month we will publish a keynote article from one of our members, exploring a key social business issue in a little more depth. But every day we will always have the latest news and views from our membership across the region.
As a SEEM Patron Member to send us content, we love content, see our how can you contribute page. You can leave a comment on any news item on our main journal page, or send us your updates, press releases or service developments.
………………………………………………………
Joining SEEM?
You can become a Patron Member of SEEM. The application form and more details are available on the Join Us page of the Seem main web site. Read more here…
Take part in the debate, have your details and activities featured in our Members Directory and get our regular updates too. Send us an article or KeyNote for our journal and we will add your energy and contribution to the durable record of Social Finance development in the UK that we are creating.
Share SocEntEastMids with your colleagues today...